Studio Policies
Payment Methods
We accept all major credit cards and Apple Pay for all purchases including class packs, memberships, and rentals.
Membership and Classes
All information regarding memberships can be found in your membership contract. For questions, please email us at hello@babehotpilates.com. We aim to respond within 48 hours.
Classes can be booked via MindBody or our website. Please arrive 15 minutes before class start time. If you arrive earlier, you may have to wait until it is time to check in.
By signing up for class, you are committing to stay for the entire session. We will always start and end classes on time, so please schedule accordingly.
The studio is heated to 90-95 degrees Fahrenheit, but with bodies in the room, it can get even hotter. Please ensure you are in sound health and well-hydrated to practice safely in the heat.
Late Arrival
For everyone's safety and to respect students who arrived on time, you will not be permitted to join class 5 minutes past the start time. You may have missed an important warm-up needed for a safe class, and it is not safe to travel to the back of the room to gather heavy props in the heat.
Membership Commitment
We have no monthly commitment for membership outside of your first 30 days, but we do require 30 days written notice to cancel.
Babe Hot Pilates reserves the right to terminate membership at any time if policies are not followed.
Guest Policies
We would love for you to bring guests! Please have them sign up on MindBody or ClassPass.
If you have a monthly membership at Babe, we are happy to provide you one new guest visit per month if space allows. Inquire at the front desk or email hello@babehotpilates.com.
Age Requirement
You must be 18 years old to practice at Babe Hot Pilates unless approved by ownership on a case-by-case basis with parental consent.
Cancellation Policy
A $15 late cancellation fee applies for cancellations made within 12 hours of the class start time. The missed class will also be deducted from your package. No exceptions.
All sales are final and non-refundable.
No-Show Policy
A $20 no-show fee will be charged for missing a booked class without cancellation.
The missed class will also be deducted from your package. No exceptions.
Freeze Policy
Members can freeze their membership for up to 3 months once per year with a written email request to hello@babehotpilates.com at least 14 days before your next billing date.
Pet Policy
We have one studio dog, but cannot accommodate any additional pets due to our small lobby size.
Children at the Studio
Children are not permitted in the studio or lobby area during classes. Please make childcare arrangements prior to your class.
Food Policy
No outside food or beverages are permitted in the studio. If you need a snack, we have protein bars available for purchase.
Etiquette
Respectful behavior towards our staff and fellow clients is expected at all times. Disrespectful behavior towards staff will result in being asked to leave the premises.
Please use the changing area to change clothing and prepare for class.
Facility Use
Please clean props and return them after use to maintain tidiness.
Store your belongings in lockers provided, and use the lock. We are not liable for lost or stolen items.
If riding a bike, please bring a lock to secure it outside as we do not have space for bikes in the lobby.
Phones are allowed in the studio space, but absolutely no recording, phone calls or texting during class. Photos are permitted before and after class only.
Limit shower time to 5 minutes as we only have one shower available. Do not do full makeup applications in the restroom if others are waiting to use it as well.
Liability Waiver
All participants must sign our liability waiver acknowledging they are in good health and understand the risks of practicing exercise with equipment in a heated environment.
Other Policies
Babe Hot Pilates reserves the right to terminate membership, deny service, and remove clients for policy violations including non-payment, harassment, property damage, disrupting others, or other inappropriate conduct.
Participation is at your own risk. Consult a healthcare provider before starting any exercise program.
Contact hello@babehotpilates.com for feedback, concerns, or any other inquiries.
Babe Hot Pilates reserves the right to update policies at any time.